Plans, Tokens and Billing
Player limits, subscriptions, AI tokens, payments and receipts.
The free plan and your player limit
Every host starts free with a small player limit. See where your limit is shown and what a paid plan changes.
Plans compared, and how to choose
The four paid plans, their prices and player limits, and a simple way to pick the right one.
How to subscribe, upgrade, downgrade or cancel
Walk through the checkout, understand the new-user offer, and change or end your plan.
How to add player capacity to one event
Need more players for one night only? Add an audience activation to a single event instead of changing your plan.
AI tokens: what they are, what uses them, and how to buy more
Tokens pay for live AI features such as generated questions, images, video and host voice. See your balance and activity, and buy a package.
Payments and receipts
See what you have been charged, check whether a payment settled, and download a receipt.
Billing problems: a declined card or a missing receipt
What to try when a payment fails or something does not look right.
Still need help?
Create a free account to try Gig Game, or contact us if you have a question before you start.