I never got my security code
Gig Game sends a one-time code every time you sign in. It goes to the email address on your account, and by text message if you added a phone number. Check the address on your account, look in your spam or junk folder, and make sure your phone can receive text messages. Then sign in again to get a new code.
I forgot my username
Choose Forgot username? on the sign-in page and look it up by phone or by email. You are taken back to sign-in with your username filled in. See signing in and recovering your account.
I forgot my password
Choose Forgot password?, enter your username, and choose Reset Password. A new temporary password is sent to your email or phone. Sign in with it, then change it from Edit Profile.
I see: Access from this account has been restricted
Your account has been locked. Contact support using Get more information at the bottom of this page.
The email address on my account is old
If you can still sign in, update it in Edit Profile. If you cannot, contact support so your identity can be checked.
It says the account could not be found
For your security the password reset page does not say whether an account exists. Check the spelling of your username, or look it up by email or phone first.