Troubleshooting and FAQ

Not enough AI tokens

What happens when your balance runs low, and how to keep going: buy tokens, or use the free options.

2 min read Last verified Oct 4, 2026

Take me there: AI Tokens

Your balance is shown beside AI Tokens at the top of the sidebar. AI features in the trivia builder show their cost and your balance before you commit, and a button is disabled when you cannot afford it.

#What happens when tokens run out

Games keep working. As the Hub puts it, when your token balance runs out, the system automatically switches back to static content: the ordinary prewritten content that every game has. What you lose are the live AI features, such as AI-generated questions and images, and live AI characters.

#Your options

  • Buy tokens. Choose Add Tokens on the AI Token Balance page. See AI tokens.
  • Publish a trivia pack as-is. It costs 0 tokens and still has all your rounds and categories, just no AI host. See build and publish.
  • Write or import the questions yourself. Import from a spreadsheet or add them by hand. Neither uses tokens.
  • Use a ready-to-run pack. See ready-to-run packs.

Still need help?

Create a free account to try Gig Game, or contact us if you have a question before you start.