Contacts and Email

Message history: who opened your email

See every message you have sent, who it reached, who opened it, and turn its recipients into a group.

2 min read Last verified Oct 4, 2026

Take me there: Message History

The Messages tab is your Message History. It is empty until you send something and says: No messages sent yet. A Compose New Message button is at the top.

The Message History tab with a Compose New Message button and a No messages sent yet note.
Message History.

#Look at one message

Choose a message to open it. The page shows the subject, an Email Preview button, summary numbers, an Opens Over Time chart, and a Recipients table with each person's Contact, Email, Status, Opens and Last Open.

Tabs above the recipient table
Tab Shows
Opened People who opened the email.
Unopened People who have not.
Delivered Emails that reached an inbox.
Bounced Addresses that could not be reached.
Spam People who marked it as spam.
Unsubscribed People who opted out.
Failed Emails that were rejected or failed.

Tabs with nothing in them are hidden, except Opened and Unopened.

#Follow up with the people who opened it

  1. Choose Save as Group.

    A window offers Add to existing group or Create new group (with a Group name).

  2. Pick or name a group and choose Save.

    The message's recipients are saved as a group you can email again. See groups.

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